Every item is carefully handmade in our workshop. Processing takes 1–5 working days. Shipping within Europe usually takes 2–15 working days, while worldwide delivery can take 10–30 working days. Express options are available!

Yes — non-personalized items can be returned within 30 days if they are in unused condition. Personalized or custom-made items cannot be returned unless there’s a fault. Please email us at hello@pastelbabydesign.com to start a return.

Yes! We ship worldwide using trusted partners like Omniva, DPD, UPS, USPS, and Latvian Post. Shipping options are available at checkout.

Absolutely. If you need your order urgently, email us before placing it — we’ll do our best to find a solution that works for you.

All of our items are handmade with love in Jelgava, Latvia — from the first stitch to the final wrap.

We use premium-quality organic muslin and other natural fabrics sourced from trusted European suppliers. Our textiles are soft, breathable, and perfect for delicate baby skin.

We believe in creating beautiful, sustainable pieces that comfort your baby and bring joy to your everyday moments. Every product is designed to be soft, thoughtful, and timeless.

Yes! Many of our items — like baby comforters and hairbrushes — can be personalized with custom embroidery. Choose the style and thread color during checkout or leave us a note with your order.

We welcome special requests when they align with our handmade approach. Just email us and we’ll see what we can do!

Yes — and we do it with extra love. Leave a note at checkout if your order is a gift, and we’ll take care of the aesthetic wrapping and even include a custom card if you’d like.